Terms of Enrolment & Fair Use Policy
Last Updated 23/11/2025
At Spectrum Digital, we are committed to providing seamless automation tools to help service-based professionals scale with ease. By enrolling in our platform, you agree to the following terms that govern the use of our services, including InfinityCall, TrustLoop, AutoEngage & Prism Pantheon.
Our software solutions are designed to help businesses improve lead conversion, customer communication, and online reputation through AI-powered automations. By proceeding with enrolment, you acknowledge that these services are offered as-is and require ongoing participation to yield optimal results.
When you subscribe to any of our tools, you agree to provide accurate business information, including but not limited to your name, business name, email address, phone number, and other credentials needed to personalise and integrate your automations.All features, including AI conversations, review management, and follow-up sequences, are tailored to your input and are your responsibility to manage and update as needed. Spectrum Digital is not liable for miscommunications caused by outdated or incorrect data provided by the user.InfinityCall offers automated lead capture and booking functionality, but we cannot guarantee 100% uptime or instant resolution for all inquiries. System updates and occasional maintenance may impact performance temporarily.
InfinityCall offers automated lead capture and booking functionality, but we cannot guarantee 100% uptime or instant resolution for all enquiries. System updates and occasional maintenance may impact performance temporarily.
TrustLoop uses automation to gather and respond to reviews. You are responsible for monitoring alerts and ensuring that negative reviews are addressed in a timely and professional manner. While we provide AI-generated responses, you must oversee their appropriateness.
AutoEngage creates nurture sequences and booking flows to convert leads. These sequences are configured based on your chosen preferences. We encourage regular review and updates to maintain relevance with your brand voice and customer journey.
Subscription payments are billed either monthly or annually, depending on your selected plan at the time of enrolment. You may cancel your subscription anytime, but no partial refunds will be issued for the current billing period.
Unauthorised use of Spectrum Digital’s platform, including attempts to reverse-engineer, resell, or misuse AI features, will result in immediate suspension and potential legal action. We reserve the right to modify service offerings and pricing at our discretion.
By signing up to Spectrum Digital, you consent to receive transactional and service-related communications via SMS, email, and platform notifications. You are responsible for securing any client data you collect using our tools by applicable privacy laws.
Spectrum Digital may update these Terms of Enrolment at any time. Continued use of the platform after changes are published will be deemed as acceptance of the new terms.
Your success depends on the strategic implementation of our tools. We provide onboarding support and resources to help you maximise your results, but ultimate responsibility for business outcomes remains with you.If you have questions regarding these terms or how they apply to your use of our platform, please contact our support team at [email protected].
By using Spectrum Digital, you agree to work collaboratively with our platform to automate intelligently, protect your reputation, and grow your business with integrity.
Fair Use Policy
Simple. Clear. Built to Protect Your Scale.
The Pantheon Plan includes calls, SMS, emails, and AI conversations, because our mission is to remove every operational ceiling that stops founders from growing.
To maintain system integrity and ensure fairness for all users, we operate under a Fair Use Policy designed to prevent abuse while giving 99% of founders complete freedom.
This policy exists so you can scale without fear, without surprise costs, and without the nickel-and-diming common in the SaaS industry.
What “Unlimited” Means
“Unlimited” means:
✔ You are free to use the system daily
✔ You can run campaigns, sequences, and automations without restriction
✔ Your AI assistant can handle conversations, bookings, and follow-ups at scale
✔ You never have to watch usage meters or worry about surprise bills
For almost every founder, this is genuinely unlimited.
When Fair Use Applies
Fair use only applies in two situations:
1. Usage that threatens system stability
Examples:
Mass-broadcasting hundreds of thousands of messages per day
Using Pantheon as a bulk-sending system for third-party clients
Running unsolicited or spam-style campaigns
Pantheon is an operations engine built for genuine business growth, not high-volume outbound or cold-spam behaviour.
2. Usage that is drastically beyond what an average business requires
This includes:
Automated outbound exceeding what a 10–20 person company would reasonably send
AI call handling that resembles a call centre with hundreds of agents
Activities that breach telecom spam laws or carrier compliance rules
If usage reaches this threshold, we will reach out to discuss the best plan or a custom enterprise solution.
What Happens If You Hit the Fair Use Limit?
Nothing bad.
There are:
❌ No automatic shutdowns
❌ No surprise overage fees
❌ No penalty charges
Instead:
➡️ Our team will simply contact you
➡️ We will review your usage
➡️ And we will help you find the right configuration (or enterprise tier)
This ensures your business keeps scaling smoothly while protecting the ecosystem for all users.
Why We Use Fair Use Instead of Overages
Most SaaS platforms profit by penalising growth - charging per minute, per message, per seat, or per usage spike.
Pantheon was built differently.
We chose the Fair Use model so founders can:
✨ Scale freely
✨ Automate without fear
✨ Focus on revenue, not on dashboards
✨ Build without looking over their shoulder
This is foundation pricing - designed to support early adopters as we grow into enterprise and global markets.
Who This Affects
99% of Pantheon users will never hit the fair use threshold.
This policy exists only for:
Multinational companies
Large agencies reselling Pantheon
Enterprise-level operations using millions of messages or calls
Behaviour that violates compliance or telecom laws
For small businesses, founders, coaches, centres, studios, educators, and service providers — you will experience Pantheon exactly as intended:
Unlimited, unrestricted, and unstoppable.
Our Commitment to You
Pantheon was built to remove ceilings - not add them.
This Fair Use Policy ensures:
✔ The system remains fast and reliable
✔ No one user can overload the network
✔ Founders can scale confidently
✔ Pricing stays accessible during foundation stage
As Pantheon expands into enterprise and multinational markets, foundation users will retain this unlimited model.
If You Need More Than “Unlimited”
If your usage requirements exceed fair use:
We’ll simply move you onto:
🌐 Pantheon Enterprise — for global or high-volume organisations
or
🤝 Custom Licensing — for agencies, multinationals, or government-scale operations
These tiers are designed to support extremely high volume while maintaining all Pantheon benefits.
Questions?
If you’re unsure whether your business fits under the fair use threshold, reach out via:
[email protected]
Live Chat (24/7 inside your dashboard)
We’re here to help you grow - without limits.
Spectrum Digital AI helps entrepreneurs, coaches, consultants, and service-based businesses scale with ease using automation and aligned intelligence.